Publishers should not
Deceive unwitting readers.
Number your series!
This weekend I started a book that turned out to be second in a series. Nowhere on the book did it say “book two” or “sequel.” I’ve noticed this trend a lot lately (ex: “A Harry Dresden Novel” instead of “Book 4 of Harry Dresden”). There aren’t words for how annoyed this makes me. Rawr!
Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts
Wednesday, March 3, 2010
Monday, January 5, 2009
On Delta customer service
Missed my flight today.
Overzealous gate agent
closed the door early.
“The plane is right there!”,
I said while pointing at it,
still parked at the gate.
“I’m not even late!
It’s ten minutes till take-off!”,
I argued my case.
But he wouldn’t budge.
Refused to let me on board.
Now I’m on stand-by.
Granted, I was cutting it a bit close. But I got to the gate ten minutes before departure and the friggin' door was already closed! Not because the flight was leaving early. Nope. It sat there, parked at the jetway while I argued with the gate agent for ten minutes, then took off without me.
Overzealous gate agent
closed the door early.
“The plane is right there!”,
I said while pointing at it,
still parked at the gate.
“I’m not even late!
It’s ten minutes till take-off!”,
I argued my case.
But he wouldn’t budge.
Refused to let me on board.
Now I’m on stand-by.
Granted, I was cutting it a bit close. But I got to the gate ten minutes before departure and the friggin' door was already closed! Not because the flight was leaving early. Nope. It sat there, parked at the jetway while I argued with the gate agent for ten minutes, then took off without me.
Labels:
airlines,
customer service,
delta,
missed flights
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