On Punctuation:
I assure you a single
mark does the job fine.

But three question marks
is a bit overzealous.
Not Necessary!?!

I don't think that a defect whose status has been erroneously set to "fixed" instead of "retest" does not necessitate multiple question marks (and the baffled implications that go hand in hand with them) when you IM me about it -_-