Showing posts with label delta. Show all posts
Showing posts with label delta. Show all posts

Monday, January 5, 2009

On Delta customer service

Missed my flight today.
Overzealous gate agent
closed the door early.

“The plane is right there!”,
I said while pointing at it,
still parked at the gate.

“I’m not even late!
It’s ten minutes till take-off!”,
I argued my case.

But he wouldn’t budge.
Refused to let me on board.
Now I’m on stand-by.

Granted, I was cutting it a bit close. But I got to the gate ten minutes before departure and the friggin' door was already closed! Not because the flight was leaving early. Nope. It sat there, parked at the jetway while I argued with the gate agent for ten minutes, then took off without me.

Monday, February 11, 2008

On Air Plane Food

Delta, you cockbites!
Bad enough not to serve meals,
but charging for snacks??

Remember when airlines used to provide meals on flights over 4 hours? Yeah, that was nice. Historically my Seattle flight always provided a nice little snack pack... tasty cheese spread, some biscotti, peanuts and a banana. Not worth calling a "meal" but certainly enough to last the flight. Imagine my surprise when I got on the plane this time and was informed that this was a "food for purchase" flight where you could buy "sandwiches for $8, salads for $9, or an assortment of snacks."