Thursday, February 28, 2008

Tech Support

Lexmark Tech Support
just stole three hours of my life
just to prove me right.

I had a network printer, that wouldn't print over the network. Worked fine on the USB port, but not the network port. You think that'd be easy to diagnose, right? So they spent three hours of my life (I had to be on the phone with them) doing stupid stuff like updating drivers, changing cables, and various other wastes. What did we determine in the end? I was right. Thank you, drive thru.